How do I return a product that does not suit me?
You have fourteen days to return a product to us after receiving your order. To do this, you must go to the "My account> Order history and details" section and select the product you want to return within the relevant order. Next, click on the Generate a return button, at the bottom of the page in order to submit your return request. Once the product return has been accepted by us, you will have access to a return label. It must be printed and attached to the product, which must be sent back in its original packaging and condition to the address displayed on the return label. Return shipping costs will be at your expense.
We cover the cost of returning the product to France.
Please contact firstname.lastname@example.org to obtain your return label.